state3 Enterprise / ITSM

IT Service Management.

state3 Enterprise simplifies IT Service Management by providing a complete view of IT services, infrastructure, and the dependencies between them. Align IT services with business needs — and reduce downtime as a side effect.

What ITSM does

Manage. Visualise. Model.

Manage A single source of truth across environments

The state3 ingestion engine pulls in on-prem, cloud and hybrid sources alike.

  • Single source of truth for applications and infrastructure
  • Assign technology, process and business ownership
  • Technology lifecycle management
  • Catalogues for applications, infrastructure, integrations, people and more

Visualise See how it actually fits together

Interactive maps that show the connections you can't see in spreadsheets.

  • Technology Map — integration and dependency mapping showing how applications connect
  • Infrastructure Map — relationships between servers and supporting infra
  • Application-to-Capability map — find gaps, redundancies and consolidation candidates

Model Diagrams and "what if" scenarios

Move beyond static documentation into models you can actually query.

  • Build current-state models for technology and business
  • Develop "what if" scenarios before committing to changes
  • Define and compare future-state architectures

Use state3 Enterprise ITSM for…

Enterprise & solution architecture

Trusted "as built" reference for any architecture practice.

Service catalogue management

Single catalogue across infrastructure, applications and integrations.

Operational reporting

Reports that reflect today's state, not last quarter's snapshot.

Explore other capabilities

One graph. Many lenses.

IT Financial Management

Track every dollar of technology spend.

Explore ITFM

Application Portfolio Management

Rationalise applications, map them to business capabilities.

Explore APM

Change Process Management

Workflows, approvals and impact assessments — together.

Explore Change

Risk Management

Identify, assess and mitigate risk across IT and business.

Explore Risk