Privacy policy
state3 Ltd ("state3", "we", "us", "our") respects your privacy. This policy describes what personal information we collect when you interact with our website and services, how we use it, who we share it with, and the rights you have over it.
What we collect
When you complete a contact, support or demo request form, we collect the information you provide — typically your name, email, phone (optional), organisation, and the message you've written. When you visit the website, we may collect basic technical data such as browser type, IP address and pages viewed via standard server logs.
How we use it
We use this information to:
- respond to your enquiry and follow up appropriately
- book and run discovery calls or product demonstrations
- send you information you've explicitly requested (e.g. brochures)
- improve our website, content and services
- meet our legal and contractual obligations
We do not sell your personal information to third parties. We do not use it for unrelated marketing without consent.
Who we share it with
We may share your information with service providers who help us run the website, send email, host data, or deliver our services (e.g. cloud and email infrastructure). These providers act on our behalf and are bound to protect your information.
How long we keep it
We keep personal information only for as long as we need it to fulfil the purpose it was collected for, and to meet our legal and regulatory obligations.
Your rights
You can ask us at any time to access, correct, or delete the personal information we hold about you. You can also withdraw consent for future communications. We will respond within a reasonable timeframe in line with the New Zealand Privacy Act 2020.
Cookies
The site uses minimal cookies and local storage — primarily for essential functionality. We do not use intrusive tracking or third-party advertising cookies.
Contact us about privacy
If you have questions about this policy, want to exercise any of the rights above, or have a complaint, get in touch:
Email · info@state3.co.nz
This policy may be updated from time to time. We'll keep an archived copy and note the date of any material changes.