IT Service Management (ITSM)
STATE3 Enterprise (S3E) simplifies and enhances IT Service Management (ITSM) by providing a complete view of IT services, infrastructure, and dependencies.
By aligning IT services with business needs, S3E helps organisations optimise service delivery, reduce downtime, and improve operational efficiency—all while ensuring cost-effective and reliable IT support.
Management
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Use the STATE3 Ingestions Engine to create a ‘Single-Source of Truth’ for on-prem, Cloud and Hybrid applications and infrastructure.
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Assign technology, process and business ownership.
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Technology Lifecycle Management
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Catalogue Management of Applications, Infrastructure, Integration, People and much more.
Visualisations
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Technology Map - Provides Integration & Dependency Mapping showing how applications connect.
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Infrastructure Map – shows the relationships between servers.
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Maps Applications to Business Capabilities identifying gaps, redundancies and areas for consolidation.
Diagrams & Models
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Create Technology and Business Current State Models
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Develop ‘What If’ Scenarios
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Create ‘Future States’
Use STATE3 Enterprise ITSM for...
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Supports Enterprise and Solution Architecture for ‘As Built’
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